Shared Memories LogoShared Memories

Help & FAQ

Getting Started

How do I create an event?

Navigate to your dashboard and click the "Create Event" button. Fill in the event details like name, date, and description. Once created, you'll find options to share it.

How do I share my event with guests?

After creating your event, go to the event's management page. You'll find a unique QR code and a shareable link. Guests can scan the QR code or use the link to access the upload page for your event.

Managing Your Event

How do guests upload photos, videos, or messages?

Guests use the link or QR code you shared. This takes them to a simple page where they can select photos/videos from their device or type a message and submit it directly to your event's gallery.

How do I approve or reject uploads?

Go to the "Gallery" or "Manage Uploads" section for your event. You'll see all guest submissions. Each submission will have options to "Approve" or "Reject". Approved items become visible in the main gallery and potentially the slideshow.

Features

How does the Live Slideshow work?

In your event's management area, look for the "Live Slideshow" option. Clicking this will open a new fullscreen window that automatically displays approved photos and videos as they come in or based on your settings. This is great for displaying content live during your event.

How can I create a Photo Album?

Navigate to your event's gallery. Select the photos you want to include in an album. Once selected, look for an option like "Create Album" or "Add to Album". You can then name your album and organize your memories.

Troubleshooting & FAQ

What file types can guests upload?

Guests can typically upload common image formats (like JPG, PNG, GIF) and video formats (like MP4, MOV). There might be file size limits, which should be indicated on the upload page.

Can guests see uploads from other guests?

This usually depends on your event settings. By default, guests might only see approved content in the main gallery or slideshow, not pending submissions.

Need more help?

If you have other questions, please contact our support team via the "Contact Us" page or email support@example.com. (Replace with actual contact info)